Reservations & Booking Enquiries
Contact in USA
3624 FM 371, Gainesville, TX, 76240
Gabi Flad Tel : (001) 940 902 3778
English & German spoken fluently
Contact in UK/Europe
Muirhall Farm, Auchengray, Carnwath, Lanark, Scotland ML11 8LL
Nikki Carlyle Tel : (0044) 1501 785114
We are happy to accept payment for your holiday by cash, personal cheque or by arrangement.
Our Policies (Terms & Conditions)
- Children: Children are welcome with their parents, but due to the nature of the property (wildlife, pond and woodland), they must be under the supervision of their parents or guardians at all times. Pets are welcome by request at the time of booking. Parents and pet owners are responsible for any and all damages incurred during their stay. Charges for damages are assessed at replacement value, and charge of $500 will be made for the additional cleaning required following departure.
- No Smoking: We are a smoke free log home and ranch. For our smoking guests, we have provided seating outside to the front and rear of the log home and ranch house.
- Check-in/out: Check in time is between 4pm and 8pm. Please notify us if you anticipate your arrival being later. Check out time is 10am. Late check outs are granted by prior approval only.
- Deposits: A 50% deposit is required upon booking, to confirm your reservation. The balance is due 4 weeks prior to arrival. In the event that the balances is not paid 4 weeks prior to arrival, or if no contact has been made with the owner, the booking will be cancelled and deposit forfeit.
- Cancellations: Your deposit will be fully refunded only up to 14 days from the original booking date [excluding late bookings]; after that date, the deposit is non-refundable. 4-2 weeks prior to arrival, 50% of the remaining balance is forfeit; after that period, the full balance is forfeit.
- Confirmation: A reservation is confirmed upon receipt of your deposit. Courtesy holds are granted for 24 hours with the exception of holiday periods.
- Holidays: A minimum of 2 nights is required for all bookings.
- Additional information: The owner will bear no liability for accidents or injuries howsoever caused; damage to equipment or facilities must be paid for. In addition, the owner bears no responsibility or liability whatsoever for any loss or damage to guests' property or possessions.